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Contact information

Contact & Business Information

Northlane Auto

Website: https://northlaneauto.com
Operated by: JEWEL OASIS LLC
Country of company registration: United States

Customer Service

Email: support@northlaneauto.com
Telephone: +1 479-848-3847

Customer service hours: Monday–Friday, 09:00–17:00, UK local time.

We follow Greenwich Mean Time (GMT) in winter and British Summer Time (BST) during UK daylight saving time. Customer service is closed on England and Wales bank holidays.

We aim to respond to enquiries within 1–2 working days.

Our telephone number is a US number. Your provider may charge international call rates. You can contact us by email instead.

Company Address

JEWEL OASIS LLC
6280 Sawmill Rd
Dublin, OH 43017
United States

This is our company and business correspondence address. It is not our UK dispatch location or customer return address.

UK Return Address

Northlane Auto Returns
Nile Mill B, Bay 1 Unit BG20
Fields New Rd
Manchester
OL9 8NT
United Kingdom

Please contact us for return instructions and include your order number in the parcel. A valid statutory cancellation does not require prior approval.

This address is for postal returns, not an advertised retail shop or walk-in customer service location.

Order Enquiries and Complaints

Include your order number and a brief description of your enquiry so we can help efficiently.

For delivery questions, see Shipping & Delivery. For cancellations, returns and refunds, see Returns & Refunds.